The Little Big Things: 163 Ways to Pursue EXCELLENCE

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No one has had more influence in shaping the idea of modern management than Tom Peters. An avowed enemy of conformism and the status quo, Peters is a necessary voice of experience to guide us through times of financial uncertainty. In The Little BIG Things , he provides essential wisdom for everyone - from the freelancer to the small business owner to the head of a major corporation-offering 163 ways to excel at the people side of business by pursuing excellence at every level. The Excellence Standard is not about Grand Outcomes. In Zen-like terms, all we have is today. If the day's work cannot be assessed as Excellent, then the oceanic overall goal of Excellence has not been advanced. Period . If membership in your club (organization) is not aimed at 'mind-blowing' development for each staff member and 'window rattling' service for each customer and other extended family members, then ...just what the hell is the point?