In Video No. 15: Store Fires , John Norman takes a look at the common types of construction used in these types of 'taxpayer' and 'strip mall' buildings and some of the hazards they present. Chief Norman discusses the various tactics and practices to help ensure a positive outcome, and make sure that everyone goes home. The Fire Officer's Handbook of Tactics Video Series is based on the best-selling book and study guide by John Norman. It contains live-action footage and 3-D graphics! It features narrative shot in High Definition!