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Endorsed by Cambridge International Examinations for the latest syllabus, this new edition of the the market-leading text provides a true international perspective. This title has been endorsed by Cambridge International Examinations for the latest Cambridge IGCSE (0450) and Cambridge O Level Business Studies (7115) syllabuses. It includes a Student's CD-ROM ...
Cambridge IGCSE Business Studies
Endorsed by Cambridge International Examinations for the latest syllabus, this new edition of the the market-leading text provides a true international perspective. This title has been endorsed by Cambridge International Examinations for the latest Cambridge IGCSE (0450) and Cambridge O Level Business Studies (7115) syllabuses. It includes a Student's CD-ROM with every book, offering additional questions and support throughout the course and ahead of exams. - Offers an international perspective through a wide range of up-to-date case studies - Reinforces understanding through a variety of activities and discussion points - Provides examination preparation with revisions questions and summaries throughout - Written in accessible language, but with plenty of detail for top-grade students Also available: Teacher's CD-ROM (9781444176520) containing guidance on teaching the course, unique digital resources and all the answers to the exercises in the Student's Book.
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38.06 USD

Cambridge IGCSE Business Studies

by Peter Stimpson, Karen Borrington
Paperback
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Some people find management so easy. They glide effortlessly onwards and upwards through the system, the politics, the people problems, the impossible targets and the work overload. They always seem to say the right thing, do the right thing and know instinctively how to handle every situation. These golden principles ...
The Rules of Management: A Definitive Code for Managerial Success
Some people find management so easy. They glide effortlessly onwards and upwards through the system, the politics, the people problems, the impossible targets and the work overload. They always seem to say the right thing, do the right thing and know instinctively how to handle every situation. These golden principles show you how to inspire your team to perform (and what to do when it doesn't). They reveal the secrets of managing yourself and your team in a way that gets results. Your life will be easier. Your successes will be greater. And when you are headhunted or promoted (again) nobody will be surprised. Least of all you.
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17.06 USD

The Rules of Management: A Definitive Code for Managerial Success

by Richard Templar
Paperback
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Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller Leading Change, John Kotter revealed why change is so hard, and provided an actionable, eight-step process for implementing successful transformations. The book became the change bible for managers worldwide. Now, in A ...
A Sense of Urgency
Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller Leading Change, John Kotter revealed why change is so hard, and provided an actionable, eight-step process for implementing successful transformations. The book became the change bible for managers worldwide. Now, in A Sense of Urgency, Kotter shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change. Why focus on urgency? Without it, any change effort is doomed. Kotter reveals the insidious nature of complacency in all its forms and guises. In this exciting new book, Kotter explains: * How to go beyond the business case for change to overcome the fear and anger that can suppress urgency * Ways to ensure that your actions and behaviors -- not just your words -- communicate the need for change * How to keep fanning the flames of urgency even after your transformation effort has scored some early successes Written in Kotter's signature no-nonsense style, this concise and authoritative guide helps you set the stage for leading a successful transformation in your company.
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37.54 USD

A Sense of Urgency

by John P. Kotter
Hardback
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A new classic, cited by leaders and media around the globe as a highly recommended read for anyone interested in innovation. In The Innovator's DNA, authors Jeffrey Dyer, Hal Gregersen, and bestselling author Clayton Christensen (The Innovator's Dilemma, The Innovator's Solution, How Will You Measure Your Life?) build on what ...
The Innovator's DNA: Mastering the Five Skills of Disruptive Innovators
A new classic, cited by leaders and media around the globe as a highly recommended read for anyone interested in innovation. In The Innovator's DNA, authors Jeffrey Dyer, Hal Gregersen, and bestselling author Clayton Christensen (The Innovator's Dilemma, The Innovator's Solution, How Will You Measure Your Life?) build on what we know about disruptive innovation to show how individuals can develop the skills necessary to move progressively from idea to impact. By identifying behaviors of the world's best innovators--from leaders at Amazon and Apple to those at Google, Skype, and Virgin Group--the authors outline five discovery skills that distinguish innovative entrepreneurs and executives from ordinary managers: Associating, Questioning, Observing, Networking, and Experimenting. Once you master these competencies (the authors provide a self-assessment for rating your own innovator's DNA), the authors explain how to generate ideas, collaborate to implement them, and build innovation skills throughout the organization to result in a competitive edge. This innovation advantage will translate into a premium in your company's stock price--an innovation premium--which is possible only by building the code for innovation right into your organization's people, processes, and guiding philosophies. Practical and provocative, The Innovator's DNA is an essential resource for individuals and teams who want to strengthen their innovative prowess.
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33.600000 USD

The Innovator's DNA: Mastering the Five Skills of Disruptive Innovators

by Clayton M. Christensen, Hal B. Gregersen, Jeff Dyer
Hardback
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First Finalist - 2016 International Book Awards For the first time ever, the habits behind Dubai's success...read Leadership Dubai Style to learn how Dubai grew against the odds (and how you can as well).  Every now and then a story comes along that absolutely captures your attention. Dubai is one of those ...
Leadership Dubai Style: The Habits to Achieve Remarkable Success

First Finalist - 2016 International Book Awards

For the first time ever, the habits behind Dubai's success...read Leadership Dubai Style to learn how Dubai grew against the odds (and how you can as well).
 
Every now and then a story comes along that absolutely captures your attention. Dubai is one of those for me, but not just me--millions around the world yearn to come to Dubai. This global supercity, which just five decades ago was a cholera-plagued backwater, might just be the picture of a dream becoming reality. But how, exactly, did this incredible transformation take place? 
 
Leadership! But not your run-of-the-mill government leadership, nor typical corporate leadership, nor leadership taught in classrooms. This is Dubai-style leadership.
 
Living and working in Dubai for the past decade, I've seen the leadership impact firsthand. As a leadership scholar and advisor to CEOs, I thought I was perfectly situated to discover the reasons behind Dubai's success. So, in 2008 I set out to discover the city's "secret sauce." Then the Global Financial Crisis hit! Disaster! I pressed the pause button on my research, and, like everyone in the city, held my breath. Well, what happened next confirmed that there is indeed something unique and special here.
 
I spent the next three years researching, interviewing more than two hundred leaders, and identifying the city's leadership secrets, eventually whittling them down to twelve habits. My aim was to develop a replicable model that I could share with my readers--leaders in businesses, governments, and elsewhere. Anyone who is interested in leadership, and in particular achieving exceptional results, can benefit from understanding the twelve habits I outline here. 
 
To learn how to lead Dubai style, we need to walk the desert paths of the past to the superhighways of the future. Leadership Dubai Style retraces the city's journey and draws out the leadership habits that emerged over time. For decades Dubai brought in--imported--leading minds from every field to learn from them. Now it's time for Dubai to teach us--to teach us how to lead!
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35.44 USD

Leadership Dubai Style: The Habits to Achieve Remarkable Success

by Dr Tommy Weir
Hardback
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This is the Sunday Times number 1 bestseller. How people succeed - and how you can, too. Alastair Campbell knows all about winning. As Tony Blair's chief spokesman and strategist he helped guide the Labour Party to victory in three successive general elections, and he's fascinated by what it takes ...
Winners: And How They Succeed
This is the Sunday Times number 1 bestseller. How people succeed - and how you can, too. Alastair Campbell knows all about winning. As Tony Blair's chief spokesman and strategist he helped guide the Labour Party to victory in three successive general elections, and he's fascinated by what it takes to win. How do sports stars excel, entrepreneurs thrive, or individuals achieve their ambition? Is their ability to win innate? Or is the winning mindset something we can all develop? Drawing on the wisdom of an astonishing array of talented people - from elite athletes to top managers, from rulers of countries to rulers of global business empires - Alastair Campbell uses his forensic skills, as well as his own experience of politics and sport, to get to the heart of success. He examines how winners tick. He considers how they build great teams. He analyses how they deal with unexpected setbacks and new challenges. He judges what the very different worlds of politics, business and sport can learn from one another. And he sets out a blueprint for winning that we can all follow.
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17.06 USD

Winners: And How They Succeed

by Alastair Campbell
Paperback
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From the post room to the board room, everyone thinks they can be the manager. But how do you manage outrageous talent? What do you do to inspire loyalty from your players? How do you turn around a team in crisis? What's the best way to build long-term success? How ...
The Manager: Inside the Minds of Football's Leaders
From the post room to the board room, everyone thinks they can be the manager. But how do you manage outrageous talent? What do you do to inspire loyalty from your players? How do you turn around a team in crisis? What's the best way to build long-term success? How can you lead calmly under pressure? The issues are the same whether you're managing a Premier League football team or a FTSE 100 company. Here, for the first time, some 30 of the biggest names in football management reveal just what it takes. With their every act, remark, and success or failure under constant scrutiny from the media and the fans, these managers need to be the most adroit of leaders. In The Manager they explain their methods, offer lessons they've learned along the way, and describe the decisions they make and the leadership they provide. Each chapter tackles a key leadership issue for managers in any walk of life and, in their own words, shows how the experts deal with the challenges they face in an abnormally high-pressure environment. Offering valuable lessons for business leaders and fascinating behind-the-scenes insights for football fans, The Manager is an honest, accessible and unprecedented look at the day-to-day work of these high-profile characters and the world of top-level football management. Featuring: Roy Hodgson, Carlo Ancelotti, Arsene Wenger, Sam Allardyce, Roberto Mancini, Jose Mourinho, Brendan Rodgers, Harry Redknapp, Sir Alex Ferguson, Walter Smith, Mick McCarthy, Gerard Houllier, Tony Pulis, Martin O'Neill, Neil Warnock, Howard Wilkinson, Kevin Keegan, Dario Gradi, Andre Villas-Boas, David Moyes, Alex McLeish, Hope Powell, Martin Jol, Glenn Hoddle, Chris Hughton, David Platt, Paul Ince, and George Graham.
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15.22 USD

The Manager: Inside the Minds of Football's Leaders

by Mike Carson
Paperback
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Leading brand consultants Alan Siegel and Irene Etzkorn show you how to conquer complexity and bring clarity to business and daily life. Fans of Intuition Pumps or The Art of Thinking Clearly will find this book indispensable to clearing clutter from their minds and their working lives. For four decades, ...
Simple
Leading brand consultants Alan Siegel and Irene Etzkorn show you how to conquer complexity and bring clarity to business and daily life. Fans of Intuition Pumps or The Art of Thinking Clearly will find this book indispensable to clearing clutter from their minds and their working lives. For four decades, Alan Siegel and Irene Etzkorn have been on the frontlines of the battle to make things simple. They have consulted with Xerox, American Express, 3M, the U.S. Air Force, the IRS, and many others to simplify their processes, their offerings, everything they do - with dramatic results for these businesses and the customers they serve. Siegel and Etzkorn believe in simplicity as a philosophy, a guiding principle, and a way of life, but they have learned firsthand that it's not so simple to make things simple - it demands a commitment to clarity, honesty, discipline, and intelligence. Three things, the authors believe, can be said with certainty: simplicity works; it is accessible to all of us; and we've never needed it more than we do today. These three principles are at the core of simple, a book that will expose the overly complex things you do, reveal the reasons why you do them, and make it harder for you to keep on doing them.
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15.22 USD

Simple

by Irene Etzkorn, Alan Siegel
Paperback
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Business leaders' audiences - their customers, competitors and employees alike - live and breathe social media. In our hyperconnected culture, social media is the glue that allows us to stay connected to communities, products and brands. If your customers are on social media, along with your competition, then shouldn't you ...
Get Social: Social Media Strategy and Tactics for Leaders
Business leaders' audiences - their customers, competitors and employees alike - live and breathe social media. In our hyperconnected culture, social media is the glue that allows us to stay connected to communities, products and brands. If your customers are on social media, along with your competition, then shouldn't you be there too? Get Social untangles the social media folklore and gets to the point of how business leaders and aspiring leaders can personally use social media to get real business results. Leaders who use social media platforms right have been shown to be more connected to their customers and employees, they gather major market research advantage by being part of the social conversation and they embody their brand message thus connecting with people on an authentic level. Get Social guides you through what you need to know about social media, and how it connects to your wider business strategy and the bottom line. Michelle Carvill helps you to identify how you can find your voice through all the different platforms and consistently be the leader you want to be. Along with a social CEO health check, Get Social offers invaluable templates, content plans and profiles of successful social media savvy CEOs. This book will give you all the tools you need to successfully launch yourself in the social conversation and see immediate results for your career and business.
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25.58 USD

Get Social: Social Media Strategy and Tactics for Leaders

by Michelle Carvill
Paperback
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This new edition of the volume is presented on the wave of the success which had its first edition (2003). It is entirely updated to the current situation of the disciplines covered, and expanded with particular regard to the new missions, that have become the main challenge for the armed ...
Handbook of the Sociology of the Military
This new edition of the volume is presented on the wave of the success which had its first edition (2003). It is entirely updated to the current situation of the disciplines covered, and expanded with particular regard to the new missions, that have become the main challenge for the armed forces in these first decades of the new millennium, with new insights to technological development toward so-called cyborg warriors, new forms of leadership and changes in soldier's identity and organisational culture. It is compiled of documents coming from various researchers at universities around the world as well as military officers devoted to the sector of study. Covered in this volume is a historical excursus of studies prior to contemporary research, interpretive models and theoretical approaches developed specifically for this topic, civic-military relations including issues surrounding democratic control of the armed forces, military culture, professional training, conditions and problems of minorities in the armed forces, an examination of the structural change within the military over the years including new duties and functions following the Cold War.
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366.450000 USD

Handbook of the Sociology of the Military

Hardback
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Exploring global career issues in-depth, this important collection works at the intersection of career management and international HRM. It uses a multitude of perspectives to explore global career drivers, experiences and outcomes for individuals, as well as career systems and management within organisations and societies. Both long-term and short-term careers ...
The Management of Global Careers: Exploring the Rise of International Work
Exploring global career issues in-depth, this important collection works at the intersection of career management and international HRM. It uses a multitude of perspectives to explore global career drivers, experiences and outcomes for individuals, as well as career systems and management within organisations and societies. Both long-term and short-term careers are discussed and examined alongside the impact that they have on elements of family life, providing a useful guide for academic scholars, HR managers and professionals operating in global environments.
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166.950000 USD

The Management of Global Careers: Exploring the Rise of International Work

Hardback
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Supplier Relationship Management enables organizations to secure vast value from their supply base by determining the suppliers that are important or hold potential and, based upon what makes them important or even strategic, putting in place interventions unique to each supplier to unlock real tangible benefits. This second edition delivers ...
Supplier Relationship Management: Unlocking the Hidden Value in Your Supply Base
Supplier Relationship Management enables organizations to secure vast value from their supply base by determining the suppliers that are important or hold potential and, based upon what makes them important or even strategic, putting in place interventions unique to each supplier to unlock real tangible benefits. This second edition delivers a framework of resources for anyone who manages or interfaces with important suppliers, for contract management, to understand and manage the supply chain or to establish joint, collaborative relationships with the critical few strategic suppliers who can help bring new competitive advantage. A proven approach for supply base segmentation is included, together with tools and approaches for supplier performance measurement and driving improvements. Written by an award-winning author and leading practitioner in the field, the fully revised second edition of Supplier Relationship Management clarifies links between procurement and supply chain management, and explains how 'The Orchestra of SRM (R)'approach helps design a highly effective SRM program that will give the greatest return for our efforts. This book is an ideal companion to Category Management in Purchasing and Negotiation for Procurement Professionals, also published by Kogan Page. Used together, these books provide a complete and powerful strategic purchasing toolkit.
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85.30 USD

Supplier Relationship Management: Unlocking the Hidden Value in Your Supply Base

by Jonathan O'Brien
Paperback
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The Power of Positivity: Optimism and the 7th Sense introduces the concept of optimism as the `seventh sense'. Highlighting the milestone achievements of world leaders in various domains, represented as harbingers of optimism, it acts as a beacon of hope and inspiration for readers to move forward with relentless fervor ...
The Power of Positivity: Optimism and the Seventh Sense
The Power of Positivity: Optimism and the 7th Sense introduces the concept of optimism as the `seventh sense'. Highlighting the milestone achievements of world leaders in various domains, represented as harbingers of optimism, it acts as a beacon of hope and inspiration for readers to move forward with relentless fervor and spirit. The myriad facets of human life such as emotions, relationships and accomplishments are artfully expressed through anecdotal narrations. This book virtually acts as a handbook and a toolkit enabling readers to practice optimism in real life. It includes an assessment tool that helps individuals know their `optimism quotient' providing them with valuable insights for achieving success. It provides the reader with a complete model for cultivating the spirit of optimism. The objective is to empower youth into becoming creative, innovative and accomplished beings and transform the world into a place full of positivity, peace and happiness. The book empowers readers from all walks of life-youth, practitioners, entrepreneurs and leaders-to effectively navigate today's dynamic world characterized by innovation and disruptive technology with flexibility. Optimistic individuals have the miraculous power to realize their potential and fulfil their compelling dreams. It propels individuals towards sustainability, differentiation and overall success and well-being.
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20.990000 USD

The Power of Positivity: Optimism and the Seventh Sense

by Padmakali Banerjee
Paperback
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New York Times bestselling author of The Everything Store Brad Stone takes us deep inside the new Silicon Valley. Ten years ago, the idea of getting into a stranger's car, or walking into a stranger's home, would have seemed bizarre and dangerous, but today it's as common as ordering a ...
The Upstarts: Uber, Airbnb and the Battle for the New Silicon Valley
New York Times bestselling author of The Everything Store Brad Stone takes us deep inside the new Silicon Valley. Ten years ago, the idea of getting into a stranger's car, or walking into a stranger's home, would have seemed bizarre and dangerous, but today it's as common as ordering a book online. Uber and Airbnb are household names: redefining neighbourhoods, challenging the way governments regulate business and changing the way we travel. In the spirit of iconic Silicon Valley renegades like Steve Jobs and Bill Gates, a new generation of entrepreneurs is sparking yet another cultural upheaval through technology. They are among the Upstarts, idiosyncratic founders with limitless drive and an abundance of self-confidence. Young, hungry and brilliant, they are rewriting the traditional rules of business, changing our day-to-day lives and often sidestepping serious ethical and legal obstacles in the process. The Upstarts is the definitive account of a dawning age of tenacity, creativity, conflict and wealth. In Brad Stone's highly anticipated and riveting account of the most radical companies of the new Silicon Valley, we find out how it all started, and how the world is wildly different than it was ten years ago.
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15.75 USD

The Upstarts: Uber, Airbnb and the Battle for the New Silicon Valley

by Brad Stone
Paperback
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This Element shapes the discussion about corporate governance and boards of directors. The arena for boards and corporate governance is not static. In Boards, Governance and Value Creation (Cambridge, 2007) Morten Huse accumulated knowledge about boards with a focus on behavioural perspectives. The present contribution reflects on what has been ...
Value-Creating Boards: Challenges for Future Practice and Research
This Element shapes the discussion about corporate governance and boards of directors. The arena for boards and corporate governance is not static. In Boards, Governance and Value Creation (Cambridge, 2007) Morten Huse accumulated knowledge about boards with a focus on behavioural perspectives. The present contribution reflects on what has been happening during recent years. It contributes to the literature around sustainable value creation in business and society. This Element brings an update of the content of the 2007 book, and thus provides a resource for students - as well as for reflective practitioners.
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18.900000 USD

Value-Creating Boards: Challenges for Future Practice and Research

by Morten Huse
Paperback
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This book brings together a variety of international, cross-cultural case studies of management education programmes and discusses the results in light of the present higher social expectations on managerial behaviour. It presents both traditional and unusual approaches to management education, examining concept mapping, transformational learning theory, the practice-theory gap, cultural ...
Meeting Expectations in Management Education: Social and Environmental Pressures on Managerial Behaviour
This book brings together a variety of international, cross-cultural case studies of management education programmes and discusses the results in light of the present higher social expectations on managerial behaviour. It presents both traditional and unusual approaches to management education, examining concept mapping, transformational learning theory, the practice-theory gap, cultural indoctrination and business students' increased concern with socio-ecological sustainability. It moves from restating the purpose of university business schools to discussing the construction of conducive learning environments on introductory courses and of communities of learning through `harmonised teaching'. In addressing the social and ethical problems that will soon confront all managers, Meeting Expectations is a valuable resource for teachers, students and practitioners.
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135.450000 USD

Meeting Expectations in Management Education: Social and Environmental Pressures on Managerial Behaviour

Hardback
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The manager's must-have guide to excelling in all aspects of the job Mind Tools for Managers helps new and experienced leaders develop the skills they need to be more effective in everything they do. It brings together the 100 most important leadership skills as voted for by 15,000 managers and ...
Mind Tools for Managers: 100 Ways to be a Better Boss
The manager's must-have guide to excelling in all aspects of the job Mind Tools for Managers helps new and experienced leaders develop the skills they need to be more effective in everything they do. It brings together the 100 most important leadership skills as voted for by 15,000 managers and professionals worldwide into a single volume, providing an easy-access solutions manual for people wanting to be the best manager they can be. Each chapter details a related group of skills, providing links to additional resources as needed, plus the tools you need to put ideas into practice. Read beginning-to-end, this guide provides a crash course on the essential skills of any effective manager; used as a reference, its clear organization allows you to find the solution you need quickly and easily. Success in a leadership position comes from results, and results come from the effective coordination of often competing needs: your organization, your client, your team, and your projects. These all demand time, attention, and energy, and keeping everything running smoothly while making the important decisions is a lot to handle. This book shows you how to manage it all, and manage it well, with practical wisdom and expert guidance. Build your ideal team and keep them motivated Make better decisions and boost your strategy game Manage both time and stress to get more done with less Master effective communication, facilitate innovation, and much more Managers wear many hats and often operate under a tremendously diverse set of job duties. Delegation, prioritization, strategy, decision making, communication, problem solving, creativity, time management, project management and stress management are all part of your domain. Mind Tools for Managers helps you take control and get the best out of your team, your time, and yourself.
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39.23 USD

Mind Tools for Managers: 100 Ways to be a Better Boss

by James Manketow
Hardback
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In today's volatile and ambiguous world, organizations need to have the capacity and flexibility to respond rapidly to changes in their environment, both internally and externally. The key to retaining this competitive advantage is agility, a set of capabilities that help organizations adapt with the full co-operation of their employees. ...
The Agile Organization: How to Build an Engaged, Innovative and Resilient Business
In today's volatile and ambiguous world, organizations need to have the capacity and flexibility to respond rapidly to changes in their environment, both internally and externally. The key to retaining this competitive advantage is agility, a set of capabilities that help organizations adapt with the full co-operation of their employees. Packed with helpful checklists, tips and advice, The Agile Organization is a practical blueprint to building both agility and resilience at individual, team and organizational levels. This revised second edition of The Agile Organization contains a new chapter on the latest approaches to agile organization design in light of digitization and customer-centricity, as well as new and updated case studies from the University of California, Berkeley, the UK National Health Service (NHS), SNC-Lavalin's Atkins business and General Electric (GE). It remains the 'go to' guide for HR and OD specialists, senior leaders and managers who want to help bring about organizational transformation and build a sustainably agile business while enhancing employee engagement and resilience.
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51.18 USD

The Agile Organization: How to Build an Engaged, Innovative and Resilient Business

by Linda Holbeche
Paperback
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WALL STREET JOURNAL BESTSELLER! IF YOU'RE IN SALES, FEAR HAS COST YOU MILLIONS OF DOLLARS, AND THIS BOOK IS FOR YOU. Fear is the reason most salespeople don t like to pick up the phone (salespeople average just four hours per week on the phone, and our job is to ...
Selling Boldly: Applying the New Science of Positive Psychology to Dramatically Increase Your Confidence, Happiness, and Sales
WALL STREET JOURNAL BESTSELLER! IF YOU'RE IN SALES, FEAR HAS COST YOU MILLIONS OF DOLLARS, AND THIS BOOK IS FOR YOU. Fear is the reason most salespeople don t like to pick up the phone (salespeople average just four hours per week on the phone, and our job is to talk to humans!). Fear is the reason we don't ask for the business more, even though our customers want to buy from us. Fear is the reason we don t offer our customers additional products and services, even though they would love to buy more from us. This book deals with that fear. You will learn exactly how to overcome this destructive fear in sales, and replace it with confidence, optimism, gratitude, joy, and proactive sales work. These are the powerful principles in the new field of positive psychology which are transforming how we work and succeed. Selling Boldly is the first book that leverages positive psychology to help you sell more. You'll also learn a series of fast, simple sales-growth techniques like how to add on to existing orders; and how to close 20% more quotes and proposals instantly; and how to properly ask for and receive referrals that will grow your sales dramatically and quickly. Alex Goldfayn's clients grow their sales by 10-20% annually, every year, as long as they apply his simple approaches. YOU ALREADY KNOW WHAT TO DO I am not going to teach you much in this book that you don t already know. You're a professional salesperson. You do this for a living. You know, for example, that testimonials and referrals are among the best ways we have to grow sales, right? But do you ask for them enough? Most people don t. You know that calling a customer on the phone is more effective than emailing her, but you still often revert to email. You know your customers buy other products and services that you can help them with, but you don't ask them about these products. You d like to help them, and they would like more of your help that is why they've been with you for five or ten or twenty years but nevertheless we don t ask them. There is a difference between knowing what to do, and actually doing it. I know you know. With Selling Boldly, we start to do what we already know. We will cover what keeps us from doing these things (fear), how to overcome it (by listening to your happy customers), and how to implement these simple but powerful sales growth techniques (by briefly planning them, also doing them). Because sales growth comes from doing, not knowing. Today, we start doing. And growing. These approaches are laid out in this book, in precise detail, for you to implement in your own work. Alex doesn t hold anything back in this manual for selling more. What's the secret to selling more? There is no secret. There is no magic bullet. There is only the work. There are only the mindsets, and the communications. In Selling Boldly, Alex teaches readers how to attain these mindsets, and how to implement these communications, so that sales have no choice but to grow!
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35.82 USD

Selling Boldly: Applying the New Science of Positive Psychology to Dramatically Increase Your Confidence, Happiness, and Sales

by Alex Goldfayn
Hardback
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Build vital connections to accelerate your career success Managing Up is your guide to the most valuable 'soft skill' your career has ever seen. It's not about sucking up or brown-nosing; it's about figuring out who you are, who your boss is, and finding where you meet. It's about building ...
Managing Up: How to Move up, Win at Work, and Succeed with Any Type of Boss
Build vital connections to accelerate your career success Managing Up is your guide to the most valuable 'soft skill' your career has ever seen. It's not about sucking up or brown-nosing; it's about figuring out who you are, who your boss is, and finding where you meet. It's about building real relationships with people who have influence over your career. Managing up is good for you, good for your boss, and good for the organization as a whole. This book gives you strategies for developing these all-important connections and building more than rapport; you become able to quickly assess situations, and determine which actions will move you forward; you become your own talent manager, and your boss's top choice for that new opportunity. As a skill, managing up can do more for your career than simply 'networking' ever could and this book shows you how. Real-world strategies give you a set of actionable steps, supplemented by expert advice from a top leadership consultant that helps you get on track to advancement. It's never too early or too late to start adjusting your alignment, and this book provides the help you need to start accelerating your trajectory. Develop robust relationships with influential people Enhance your self-awareness and become more adaptable Gain new opportunities and accelerate your career Stop 'schmoozing' and develop true, lasting connections Managing up helps you build the sort of relationships that foster more communication, collaboration, cooperation, and understanding between people at different levels of power, with a variety of perspectives and skills. This type of bridge-building builds your reputation for effectiveness and fit, so you can start skipping rungs on the ladder as you build a strong, successful career. Managing Up is your personal manual for building this vital skill so you can begin building your best future.
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39.23 USD

Managing Up: How to Move up, Win at Work, and Succeed with Any Type of Boss

by Mary Abbajay
Hardback
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An evidence-based organizational framework for exceptional analytics team results The Analytics Lifecycle Toolkit provides managers with a practical manual for integrating data management and analytic technologies into their organization. Author Gregory Nelson has encountered hundreds of unique perspectives on analytics optimization from across industries; over the years, successful strategies have ...
The Analytics Lifecycle Toolkit: A Practical Guide for an Effective Analytics Capability
An evidence-based organizational framework for exceptional analytics team results The Analytics Lifecycle Toolkit provides managers with a practical manual for integrating data management and analytic technologies into their organization. Author Gregory Nelson has encountered hundreds of unique perspectives on analytics optimization from across industries; over the years, successful strategies have proven to share certain practices, skillsets, expertise, and structural traits. In this book, he details the concepts, people and processes that contribute to exemplary results, and shares an organizational framework for analytics team functions and roles. By merging analytic culture with data and technology strategies, this framework creates understanding for analytics leaders and a toolbox for practitioners. Focused on team effectiveness and the design thinking surrounding product creation, the framework is illustrated by real-world case studies to show how effective analytics team leadership works on the ground. Tools and templates include best practices for process improvement, workforce enablement, and leadership support, while guidance includes both conceptual discussion of the analytics life cycle and detailed process descriptions. Readers will be equipped to: Master fundamental concepts and practices of the analytics life cycle Understand the knowledge domains and best practices for each stage Delve into the details of analytical team processes and process optimization Utilize a robust toolkit designed to support analytic team effectiveness The analytics life cycle includes a diverse set of considerations involving the people, processes, culture, data, and technology, and managers needing stellar analytics performance must understand their unique role in the process of winnowing the big picture down to meaningful action. The Analytics Lifecycle Toolkit provides expert perspective and much-needed insight to managers, while providing practitioners with a new set of tools for optimizing results.
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68.24 USD

The Analytics Lifecycle Toolkit: A Practical Guide for an Effective Analytics Capability

by Gregory S. Nelson
Hardback
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Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with Okrs
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28.350000 USD

Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with Okrs

by John Doerr
Hardback
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100% of Author Royalties are being donated to charity in keeping with the belief that WEconomy can indeed change the world by empowering families in developing communicates to lift themselves out of poverty with the small business training these book sales are providing. Track your individual impact on a global ...
WEconomy: You Can Find Meaning, Make A Living, and Change the World
100% of Author Royalties are being donated to charity in keeping with the belief that WEconomy can indeed change the world by empowering families in developing communicates to lift themselves out of poverty with the small business training these book sales are providing. Track your individual impact on a global scale with the specific code on your book s back cover at WE.org. Your guide to Business with Benefits'... for All! Purpose and profit are powerful human motivators. Combined, this power can change the world. WEconomy is your guidebook to the greatest evolution in business since the assembly line. Discover the secret to achieving purpose with profit in your career and company, all while driving positive impact. Do you crave more meaning in your job? This book is your roadmap. Are you seeking to inspire employees? CEOs are discovering that purpose is the key to increasing productivity and retaining top performers. If you re in sales, unleash the power of purpose to inspire customers to be passionate brand ambassadors. If you are an aspiring social entrepreneur, learn how to massively scale your mission. Get paid to change the world who wouldn t want to be the person doing that? Uncover the methods of megastars like Oprah Winfrey, Earvin Magic Johnson, and Sir Richard Branson, who make the world a better place through purposeful and highly successful business strategies. The stellar authorial team share in candid detail, the setbacks and achievements they experienced building successful enterprises and charities with purpose. With the tips inside this book, you, your business, or your charity can: Find a cause that drives you and your career goals to new heights Create a job that you love and be celebrated by your peers, boss, and industry Inspire brand fanatics to stay loyal to you, your company, and your cause Add a halo to your product, grow your geographic reach, innovate for the next big thing, engage Boomers to Gen Z, and much more! This is your blueprint for living by your personal values, achieving career success, and changing the world. Purpose and profit are the greatest human motivators. This is the definitive roadmap for bringing the power of both forces together achieving purpose with profit in your career, company, and changing the world. Do you crave more meaning in your job? This book will give you the roadmap. Are you seeking to inspire employees? CEOs are discovering that purpose is the secret to increasing productivity and retaining top workers. If you re in sales, unleash the power of purpose to inspire customers to be passionate brand ambassadors. Everyone wants more meaning. We all inherently know that purpose is powerful, but this is the ground-breaking book to unleashing the purpose within your career, company, and life goals. This book will show you how to profit with purpose, whether you re the one calling the shots or a junior employee looking to advance. Get paid to change the world who wouldn t want to be the person doing that? Discover the methods of megastars like Oprah Winfrey, Earvin Magic Johnson, and Sir Richard Branson, who make the world a better place through purposeful and highly profitable business strategies. Go behind the scenes of real companies at the forefront of this watershed movement and learn from business leaders, entrepreneurs, celebrities, and aspiring influencers. The all-star authorial team shares in candid detail the setbacks and achievements they experienced building successful enterprises and charities that generate profits with purpose. With the tips inside, you or your business can: Find a cause that drives you and your career goals to new heights Create a job that you love, and be celebrated by your peers, boss, and industry Boost employee productivity and their love for the company and mission Inspire brand fanatics to stay loyal to you, your company, and your cause Better the world with out-of- the-box solutions for supporting charities without writing check Add a halo to your product, grow your geographic reach, innovate for the next big thing , engage Boomers to Gen Z, and much more! This is your blueprint for living by your personal values, achieving career success, and changing the world. Additional Praise for WEconomy: WEconomy shows us, in surprising and engaging stories, how a yearning to succeed in career can also be a calling to contribute to the betterment of society. This is a playbook for those of us who are obsessed with a purposeful life at home and at work. -Satya Nadella, CEO of Microsoft Full of inspiring examples and practical ideas, WEconomy is a must read for any in business large or small looking to harness among their colleagues the power of that most natural and potent of human instincts a sense of purpose. -Paul Polman, CEO of Unilever The WEconomy, is a blueprint for businesses wanting to achieve success while making the world a better place. Businesses that see the human, not just the customer - and see the whole person, not just a payroll number. Through engaging stories and personal experiences the authors show us that the WEconomy is happening now, and importantly, WE are all responsible for its success. - Sara Blakely, founder/owner of Spanx brand The biggest growth market for companies today is to join in the cause of solving society's ills. WEconomy is a fresh and innovative guide for galvanizing all of us to action. -Tom Wilson, Chair of the U.S. Chamber of Commerce and CEO of Allstate Is it possible to merge purpose with work? Yes! WEconomy inspires us to channel our diverse backgrounds, experiences, and talents into serving causes that really matter to us and our communities. -Lynne Doughtie, U.S. Chair and CEO of KPMG WEconomy is an indispensable handbook for anyone who sees the need to improve the world, who wants to retain and engage employees or simply has a mandate to drive profitability. Jane Francisco, editor in chief, Good Housekeeping As global citizens, it is important that we all decide how we can help build a better future for everyone who inhabits this planet. A planet we must come to realize we all share. In the WEconomy, Holly, Marc and Craig share, not only entertaining and insightful stories, but top tips on how, both personally and professionally, we can work together to achieve just that. -Scooter Braun, Entrepreneur and Founder of SB Projects As people continue to look for meaningful ways they can uniquely contribute personally and professionally to this world, WEconomy illustrates ways we can all do good and do well. -Pete Carroll, Head Coach of the Seattle Seahawks, NFL Champions Through fun, inspiring and revealing stories the authors, not only bring the WEconomy to life, but bring the reader along for the ride. As the most connected generation in history, never before has there been such an incredible opportunity to make the WE a powerful movement for positive change. - Ed Sheeran, Grammy Award-winning singer / songwriter
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49.47 USD

WEconomy: You Can Find Meaning, Make A Living, and Change the World

by Holly Branson, Marc Kielburger, Craig Kielburger
Hardback
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Annotation Being an effective communicator is hard work, but it is the single most important part of a manager's role. Many of us think we are good at it - it's all those people who don't listen who are the problem! The Communicator's Pocketbook covers the dynamics of communication, how ...
Communicator's Pocketbook
Annotation Being an effective communicator is hard work, but it is the single most important part of a manager's role. Many of us think we are good at it - it's all those people who don't listen who are the problem! The Communicator's Pocketbook covers the dynamics of communication, how to be effective, likely barriers, styles of communication and technology at work. The book concludes with a series of checklists that will enable you to take stock of your communications skills and shortcomings and to put these into context at both an organisational level and a group or team level.
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6.30 USD

Communicator's Pocketbook

by SEAN MISTEIL
Paperback
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This ground-breaking book from award-winning author Matt Watkinson reveals the fundamental, inseparable elements behind the success of every business. The Grid provides the mental scaffolding to help you: * Evaluate and refine product and service ideas * Reduce risk by considering the broader impact of strategic decisions * Identify the ...
The Grid: The Decision-making Tool for Every Business (Including Yours)
This ground-breaking book from award-winning author Matt Watkinson reveals the fundamental, inseparable elements behind the success of every business. The Grid provides the mental scaffolding to help you: * Evaluate and refine product and service ideas * Reduce risk by considering the broader impact of strategic decisions * Identify the root causes of business challenges * Anticipate the impact of changes in the market and turn them to your advantage * Collaborate more effectively across teams Combining practical guidance with real-world examples, The Grid will bring clarity and confidence to your business decision-making.
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14.44 USD

The Grid: The Decision-making Tool for Every Business (Including Yours)

by Matt Watkinson
Paperback
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Richard Branson is an iconic businessman. In Screw It, Let's Do It, he shares the secrets of his success and the invaluable lessons he has learned over the course of his remarkable career. As the world struggles with the twin problems of global recession and climate change, Richard explains why ...
Screw it, Let's Do it: Lessons in Life and Business
Richard Branson is an iconic businessman. In Screw It, Let's Do It, he shares the secrets of his success and the invaluable lessons he has learned over the course of his remarkable career. As the world struggles with the twin problems of global recession and climate change, Richard explains why it is up to big companies like Virgin to lead the way in finding a more holistic and environmentally friendly approach to business. He also looks to the future and shares his plans for taking his business and his ideas to the next level. Richard reveals the new and exciting areas into which Virgin is currently moving, including biofuels and space travel, and brings together all the important lessons, good advice and inspirational adages that have helped him along the road to success. This is a fantastic motivational business book that will help every reader achieve their own dreams.
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15.22 USD

Screw it, Let's Do it: Lessons in Life and Business

by Sir Richard Branson
Paperback
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Find the time, clarity, and mental space to achieve your goals The Free-Time Formula helps you slow down time and get the important things done. We're all overworked, stressed, and always being asked to do more, and do it better; the days aren't getting any longer, so something has to ...
The Free-Time Formula: Finding Happiness, Focus, and Productivity No Matter How Busy You Are
Find the time, clarity, and mental space to achieve your goals The Free-Time Formula helps you slow down time and get the important things done. We're all overworked, stressed, and always being asked to do more, and do it better; the days aren't getting any longer, so something has to give don't let it be your sanity. This book provides a real-world framework for more effective time management that helps you prioritize, focus, clarify, and go. You'll begin with a time audit to assess your current stress, strategies, and output and the results may shock you. From there, you'll work step-by-step toward a new daily routine that will help you become the focused, efficient achiever you've been trying to be for so long. It's not about cramming more into your precious 24 hours, it's about figuring out what really matters to you, and getting the most important things done first. Every day. Never miss another big deadline, never flake on an important meeting, never be late to an appointment again. It is possible with great planning, and this book is your personal guide. Focused on action, not filler, this book is an excellent resource for those who want to achieve more, but do less. With a few simple changes, you'll find the time you've been missing and put it to more productive use. Define and prioritize your personal and professional goals and responsibilities Cut the distractions and clarify your daily objectives Adapt your workplace tools and environment to facilitate actual work Periodically self-assess, course correct when needed, and plan for the future Rather than rush through another day leaving things un-done and roses un-sniffed, take a beat and a breath, and take back your day with The Free-Time Formula.
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35.82 USD

The Free-Time Formula: Finding Happiness, Focus, and Productivity No Matter How Busy You Are

by Jeff Sanders
Hardback
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LIFE COMPETENCIES FOR GROWTH AND SUCCESS is a complete guide for trainers engaged in promoting life skills training and education. In today's complex world, life competencies play a very important role in shaping the personality of individuals, in helping them establish their self-identity and in preparing them to face the ...
Life Competencies for Growth and Success: A Trainer's Manual
LIFE COMPETENCIES FOR GROWTH AND SUCCESS is a complete guide for trainers engaged in promoting life skills training and education. In today's complex world, life competencies play a very important role in shaping the personality of individuals, in helping them establish their self-identity and in preparing them to face the myriad challenges of life more effectively. This will coalesce into producing more conscientious, responsible and productive members of society. This Trainer's Manual can be used for training diverse groups of participants-those working with business firms or in the social development sector, young entrepreneurs, job aspirants, young executives looking for career-promoting and growth-oriented training opportunities, and technical or vocational trainees at different technical institutes under the skill-development programme of the Government of India. The Manual will also serve as a useful guide for self-improvement and self-training by all those who may not have access to formal training opportunities. The modular approach followed in the Manual will help trainers and training institutes in designing custom-made programmes for their groups.
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29.390000 USD

Life Competencies for Growth and Success: A Trainer's Manual

by Devendra Agochiya
Paperback
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With countless emails, constant communication, cascading deadlines, and seemingly endless meetings, it's a wonder any of us gets anything done these days. You can try working harder or faster or smarter, but what really makes the difference is "teaming well." A good team is the most powerful productivity machine in ...
Faster Together: Accelerating Your Team's Productivity

With countless emails, constant communication, cascading deadlines, and seemingly endless meetings, it's a wonder any of us gets anything done these days. You can try working harder or faster or smarter, but what really makes the difference is "teaming well." A good team is the most powerful productivity machine in existence.

Laura Stack's FAST model mobilizes teams to be the most effective they can be, while keeping each other's best interests at heart. Teams learn to work together Fairly, accept Accountability, apply Systems Thinking, and maximize available Technology. An interactive assessment helps you evaluate your team's current speed and rate of acceleration. 

Every team may have its stars, but they couldn't do their jobs without the rest of the team doing theirs. By the end of this book, you'll truly understand the abilities of your team and how each member makes things go. So, rev your team's engines, and you'll soon be roaring down the track together!

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19.95 USD

Faster Together: Accelerating Your Team's Productivity

by Laura Stack
Paperback
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Written from the perspective of the appraisee, this text encourages readers to take charge of their own career development by preparing for, and properly using appraisals. It covers such topics as appraisal structure, how to prepare for them and types of questioning.
The Managing Your Appraisal Pocketbook
Written from the perspective of the appraisee, this text encourages readers to take charge of their own career development by preparing for, and properly using appraisals. It covers such topics as appraisal structure, how to prepare for them and types of questioning.
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6.30 USD

The Managing Your Appraisal Pocketbook

by Max A. Eggert
Paperback
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