' Outsell Your Competition is truly packed with sales tips and winning 'how to's'. I immediately ordered 200 copies for my National Sales Management Team. A compulsive read' - Ian Stuart, Director of Network Sales, Lombard. 'This book is an inspiration - as alive and powerful as being face to face with the author himself. If you can't get in front of him, I recommend you get this book in front of you' - Mike Ketley, Senior Director, Yamaha-Kemble Music. 'Comprehensive, visionary, incisive. I counted ten, value-loaded sales lessons in just the first three pages! Peppered with real-life examples that show these ideas really work, Robin has created a 'must have' for every sales professional' - Grant Cullen, Head of Sales Training, Virgin Direct.From the author and presenter of Close that Sale! , this book is the biggest selling seminar in UK training history! Do you understand the psychology of your customers' buying process? Do you have the Skill to win and the Will to win? Do you know how to find new business? Negotiate? Present? Communicate? Do you know what the winning sales strategy of the 21st century will be? Selling is no longer just 'What are your requirements and how can we meet them?' It is 'Where are you going and how can we help you get there?' With a dynamic and energetic approach, this highly acclaimed presenter and trainer will teach you the most up-to-date, flexible, hands-on consultative selling techniques and how to put them to work immediately.This book will provide you with the processes and insights to help you uncover information, build relationships, develop yourself and stay ahead of the competition. The 21st-century sales person is a specialist, a problem solver and a relationship manager. With businesses changing the way they operate, the rules for succeeding in this arena are changing. Robin Fielder breaks down the selling process into a series of easy-to-follow steps and pinpoints what you need to do to become a top salesperson in your field.