Improving Intercultural Interactions: Modules for Cross-Cultural Training Programs

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Training modules prepared and extensively tested by distinguished professionals in cross-cultural training and research make up this valuable resource for consultants, counselling psychologists and personnel officers. The modules encourage productive and effective intercultural interactions in a variety of settings - business, education and the social and health services. Each module combines experiential exercises, self-assessment instruments, traditional written teaching material, case studies and/or critical incidents, and addresses: awareness of culture and cultural differences; knowledge necessary for adjustment; and the challenges to people's equilibrium brought about by intercultural experiences. Furthermore, each module provides opportunities to identify and practise skills to assist in people's adjustment.