EMS Quality Management and Research is designed to be used as a starter manual for EMS managers seeking to build comprehensive knowledge of quality improvement (QI). Teaching and Learning Experience * Best practices and organizational stories throughout each chapter take learning far beyond theory and review of journal articles. * Offers EMS managers a solid foundation of understanding of each of the topic areas. ***** This title is available only through the Pearson Custom Library (PCL). To order, click here www.pearsoncustomlibrary.com. PCL allows customers to create customized textbooks, giving students a more engaging and affordable education. Customers also have the option of purchasing the full text without customization in the Pearson Custom Library. For more information about customization opportunities, refer to http://www.pearsoncustomlibrary.com. Because this program is print-on-demand, printing will not start until we receive a purchase order from your bookstore. Please place your book order with the bookstore as soon as possible to ensure timely delivery. Please allow 2-4 weeks for your book to print. Additional time is required for outside content and/or packaging with other components.