Building Trust at the Speed of Change: The Power of the Relationship-based Corporation

This volume provides a powerful formula for organizations searching for new, better ways to achieve greater quality and faster speed. The author explains that fast, flexible organizations can only be built by radically revising management, by stripping away the old fear-and-compliance based management style and adopting a new model based on collaboration and trust. This book shows how to create a trust-based organization that responds to changing business needs swiftly and effectively.